Welcome to Sen Travel Group! Sen Travel Group
is a Vietnamese-owned company with no international shareholders. We follow a simple business philosophy: to combine our solid experience, reliability and local know-how to creating unique and cost effective travel products with absolute personalized services
Positioning ourselves as top quality and excellent services at a great value Destination Management Company, we aim to be a trusted partner for worldwide tour operators and travel agents.
We hope that you find the time to visit this profile to better understand our company and what we are about. Sen Travel Group and our team of professionals are always here to offering you a fully support on general sales and products issues.
We look forward to working with you in Vietnam, Laos, Cambodia!
Founder of Sen Travel Group ABOUT SEN TRAVEL GROUP
Sen Travel Group is the Destination Management Company, services tour operators and travel agents worldwide, specializes in tailor-made travel itineraries for both individual and group of travelers seeking the authentic experiences in Vietnam, Laos, Cambodia. Who we serve
- International tour operators, wholesalers and travel agents.
- Meeting planners, incentive houses and congress organizers. We offer...
- Tailor-made sightseeing tours and excursions.
- Incentive travel services including incentive tour programs, team building activities, theme parties and entertainment arrangement.
- Soft adventure activities including trekking, kayaking and bicycling tours.
- Special interests tours including family, honey moon, beach holidays, culinary, educational and study tours.Our destinations
Destination Management Services in Vietnam, Laos, Cambodia and Myanmar. From the vibrant Ho Chi Minh City in Vietnam to the iconic temples of Angkor in Cambodia to the charming city Luang Prabang of Laos, you will experience the real Indochine with us. To learn more about our destinations, please visit www.sentravelgroup.comWHY US
At Sen Travel Group, we believe “detail makes perfect”. From tailoring itineraries, selecting the best available accommodation, carefully hand-pick tour leaders to facilitate local interaction along the trip, our fully experience and knowledgeable travel consultants will take care of everything. OUR COMMITMENT TO YOUA timely response
4 hours is our standard of response time. With more complicated requests, we will get back to you within 24 hours. Our team is 24 hours a day, 7 days a week available on emergency cases.Local Know-How
Our local knowledge and fi rst-hand experience enables us to customize and create the most suitable products, itineraries and experiences as demanded by our partners and their guests.Reliability
We hold International Tour Operator license, issued by Vietnam Administration of Tourism. All hotels, restaurants, vehicles and tour activities have been tried and tested before delivering to clients. A team of professionals
A motivated team and experience managers extremely well work in harmony towards the same goal.Our centrally based multilingual sales team will take care from the beginning to the end all of our requests in the regions. Plus, we can provide you with face-to-face contact in your destination if you need any product training or general sales support.HOW TO WORK WITH US
- From the first contact, our Sales Executive will get back to you as soon as possible but no later than 4 hoursto define your specific needs.
- You will receive the first quotation within 8 hours for simple inquiries and within 24 hours for more complex reservations. Your Sales Executive is the only one and key contact who processes your bookings from A to Z, even it is a multi-country request.
- On the ground, our operation team books your services and takes care of each small detail of the journey. The sales team will stay in touch every day with your tour leader or your clients to make sure everything runs smoothly and clients are happy with the services.
- Our quality follow-up team continually monitors the satisfaction levels and informs you on demand of the progress.
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