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Mappamondo Incoming -Italy

Mappamondo Incoming Services is a Division of Viaggi del Mappamondo, who started its activity in 1976 as an outbound tour operator with South-East Asia as the landmark product for the company. The management team aimed at establishing the company as an upmarket and specialist Outbound & Inbound tour Operator.

Mappamondo Incoming Services is the Destination Management Company for important Tour Operators in Australia, South Africa, Canada, Russia, Middle East (Lebanon, Syria, Giordania), Dubai, South America, Morocco, Tunisia and South East Asia (Malesia, Hong Kong, Singapore).

Services

Across the whole of Italy we guarantee to:

  • Actively collaborate in the planning of the tour itineraries
  • Organize special interest itineraries
  • Provide personalised service
  • 24 hours English speaking assistance
  • 24 hours turnaround to all requests

The exhaustive knowledge of the territory, the capacity to make use of the best suppliers of the sector (regarding hotel, transport, guide, guided tours etc) and the continuous assistance of its multilingual staff permits to Mappamondo Incoming to offer and assure high level services.

Viaggi del Mappamondo currently features 30 destinations across the world and has been able to establish itself as a leader in the Italian market for South-East Asia (its specialist destination) and in particular for Thailand, Indonesia, Malaysia, Maldives, Singapore and Hong Kong.

Every year, Viaggi del Mappamondo print two editions of the following brochures: Fantastico Oriente; Fantastica Malesia; Fantastica Australia, Nuova Zelanda e Fiji; Fantastica Polinesia; Fantastici Emirati-Dubai; Fantastico Messico e Guatemala; Fantastica Cuba.

2.200 travel agencies (out of 6000) nation-wide use Viaggi del Mappamondo for their clients on a regular basis. VDM has ten sales and marketing executives that cover the whole territory and, at the moment, there are 30 members of staff based at the Rome office and 5 members at the Milan office.

Viaggi del Mappamondo is an official member of ASTOI (Association Italian Tour Operators), part of Confindustria, that includes 70 companies covering 90% of the Italian territory.

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